Q. I'm having trouble accessing the Online Library. What do I do?

Answer

There may be different reasons for your access issues. Try these steps to begin troubleshooting:

If you are experiencing issues accessing the Online Library Search or an individual Library database, we recommend using a different brwoser or clearing your web browser's cache and cookies.  Please see the links below for further instructions on how to clear your browser's cache.

Use your Strayer University login credentials when prompted:

Proxy login page

 

For more or different assistance with accessing the Online Library, by email contact Ask Your Librarian: library@strayer.edu

  • Last Updated Nov 23, 2020
  • Views 21
  • Answered By Mary Snyder

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Our Library FAQs provide short answers to common questions to save you time. Each frequently asked question (FAQ) has a concise written answer and often an image or brief video. Many FAQs direct you to other pages of our library website, such as the following: