I'm having trouble accessing the online library.
Why isn't my log in working? What does this research.strayer.edu error mean?
Answer
If you are experiencing issues accessing research.strayer.edu, or an individual database, we recommend the following troubleshooting steps.
- Confirm you're using Mozilla Firefox or Google Chrome on your computer.
- Clear the browser's cookies and cache.
- Close all browser tabs and windows - all of them!
- Open a new browser window, load research.strayer.edu, and immediately log in.
Please see the links below for further instructions on logging into the library and how to clear cookies and cache.
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What are FAQs?
Our Library FAQs provide short answers to common questions to save you time. Each frequently asked question (FAQ) has a concise written answer and often an image or brief video. Many FAQs direct you to other pages of our library website, such as the following:
