How can I download a Certificate of Completion?
How do I view a Certificate of Completion?
Answer
Certificates of Completion for retired courses may only be retrieved from your Learning History tab.
Learners will obtain a Certificate of Completion only if they’ve finished watching all the videos in a course or a learning path. If you’ve completed a course but it isn’t reflected on your Learning History page, please:
- Confirm each individual video in the course has a green checkmark. The green checkmark indicates the video has been viewed.
- Refresh the Learning History page. The course should now be marked as Completed.
- If you’ve refreshed your Learning History page and confirmed each video has a green checkmark, please clear your cache and cookies then return to the Learning History page. The course should now be marked as Completed.
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